FREQUENTLY ASKED QUESTIONS

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FAQ´s

We clear up your doubts

You’re not just buying a website. You’re investing in peace of mind, in knowing your business will look sharp, sell more, and grow sustainably.
So we’ve gathered the answers that smart business owners like you usually ask before taking that leap.
No jargon, no fluff—just straight talk that helps you move forward with confidence.
Because when you understand what we do, you’ll want us to do it for you.

A web design agency is more than just a group of people building websites. It’s a partner that helps your business create, develop, and maintain a strong digital presence. At MKTree, our mission is simple: to make your website not only look great but also work flawlessly—so it attracts, engages, and converts.

Here’s what that means in practice:

  • Custom Web Design & Development: We create websites tailored to your brand’s identity and goals. Each design is built to deliver a smooth user experience and intuitive navigation—because first impressions matter, and second chances are rare.
  • Mobile Optimization (Responsive Design): Your website must work everywhere: on a laptop, tablet, or phone. We make sure it does—fast, functional, and easy to use.
  • Search Engine Optimization (SEO): A beautiful website is useless if nobody finds it. We implement strategies that help you rank higher on Google, drive organic traffic, and bring in real potential customers.
  • Content Management Systems (CMS): Want to update your site without calling a developer every time? We integrate platforms like WordPress so you’re in control of your content.
  • Hosting & Domains: We handle web hosting to keep your site online 24/7 and advise you on domain acquisition and setup—so you don’t have to worry about the tech.
  • Professional Email Setup: Your brand deserves a professional image. We configure and manage corporate email accounts linked to your domain, with secure access across devices.
  • Web Security: Hackers don’t sleep. That’s why we implement SSL certificates, malware protection, firewalls, and advanced security measures that keep your business safe.
  • Maintenance, Support & Monitoring: Websites need care. We provide ongoing updates, troubleshooting, and 24/7 monitoring to ensure your site runs smoothly—and if something breaks, we fix it fast.
  • Social Media & Digital Marketing Integration: Your website isn’t an island. We connect it to your social media and marketing campaigns to boost your reach and maximize results.


The MKTree Difference:
A true web design agency doesn’t just “make websites.” It combines creativity, technical expertise, top-notch security, and marketing strategy into a complete service. From hosting and email setup to full monitoring and growth-focused optimization—we make sure your site works, sells, and grows your business. Because at the end of the day, your website shouldn’t just exist.
It should perform.

A website is much more than a digital tool—it’s the first impression many customers will ever have of your business.
For those who find you online, your website becomes their only reference point. The design, content, and functionality shape the way they see your professionalism—and whether they believe you can solve their problems.

A well-designed, updated website allows you to:

  • Boost your visibility: Be present in search engines and available 24/7.

  • Build trust and credibility: A professional site inspires confidence and reassures your customers.

  • Create more opportunities: An optimized site turns visits into leads and leads into sales.

  • Showcase your quality: A polished design proves what you can do and reinforces your value.

At MKTree, we understand your website is the heart of your online presence. That’s why we don’t just build digital “brochures.” We design websites that inspire trust, radiate professionalism, and set a new standard of excellence—crafted for businesses in the U.S. that want to stand out, grow, and win.

Our web design service can cover a wide range of elements—always depending on your goals and needs. In most cases, it includes:

1. Personalized planning and design: We start with an initial analysis to define your website’s goals, structure, features, and target audience. Then, we create a visual design that truly reflects your brand identity—whether that’s a fully custom design or a faster, more affordable template-based option.

2. Technical development and optimization: We build your site so it works smoothly on any device—desktop, tablet, or mobile. We optimize load speed, performance, and user experience. We also set up the initial SEO (titles, meta descriptions, and tags) to make sure your site gets seen by search engines.

3. Integrations and tools: From contact forms and image galleries to social media sharing buttons or secure payment gateways, we set up the essentials. Need something custom-built just for you? We code it. And we can also connect your site to external tools like marketing platforms or social networks.

4. Hosting, domains, and security: We provide reliable hosting, domain management, and SSL certificates. Plus, we add advanced security measures—malware protection, anti-DDoS, firewalls, 2FA, and more—to keep your site and data safe.

5. Support and maintenance: Regular updates, 24/7 monitoring, and fast troubleshooting to prevent downtime. And if you want ongoing improvements or new features after launch, we’ve got flexible support plans for that too.

At MKTree, our team blends design, full-stack development, and digital marketing expertise to deliver complete, tailored solutions. We don’t just make websites that look good—we make sure they’re technically solid and aligned with your business goals.

Whether you need a full project from the ground up or just a specific service, we deliver with the same high level of quality and personal attention. From the basics to complex builds, we’re here to help you grow online.

The price of a web design service can vary a lot—it really depends on what you need and how complex the project is. In general, here are the main factors that shape the cost:

  • Type of website: A simple informational site will cost less than an e-commerce platform or a custom build that includes advanced features like payment gateways or interactive systems.

  • Level of customization: A fully custom design built from scratch usually requires more investment than adapting a pre-designed template to your brand.

  • Number of pages and features: The bigger the site, the higher the price. Things like advanced forms, external tool integrations, or interactive animations add to the budget.

  • Additional services: SEO optimization, copywriting, ongoing technical maintenance, or custom integrations can increase the overall cost.

  • Timeline: Tight deadlines often mean dedicating extra resources, which can also affect the price.

So, how much are we talking about? A basic corporate website can be relatively affordable, while a more advanced project—like an e-commerce store, a fully custom design, or a site with tailored functionalities—requires a higher investment.

At MKTree, we handle everything from simple websites to advanced, tailor-made developments. We also offer hourly packages for future tweaks or upgrades. No matter the budget, our goal is the same: deliver technical and visual excellence, and a website that actually works for your business.

It’s a fair question. At first glance, a freelance web designer might look like the cheaper option. But if what you want is a solid project, scalable, and backed by a team that won’t leave you hanging, an agency like MKTree makes all the difference.

An agency doesn’t rely on one person. You’re not betting everything on a single pair of hands. Instead, you get a multidisciplinary team—designers, developers, UX/UI experts, SEO specialists, and digital marketers—all working together. That means every detail of your project, from design to performance, gets the professional attention it deserves.

Freelancers often face limits: time, tools, bandwidth. An agency is built for bigger challenges. Corporate websites, e-commerce, custom development—you name it. MKTree brings the experience, resources, and people to carry your project from start to finish.

Support doesn’t stop when the site goes live. With a freelancer, it usually does. With us, you get ongoing updates, improvements, security, 24/7 monitoring, hosting, and maintenance. Your website stays fast, safe, and always ready to grow with your business.

Agencies work with proven processes and structured methodologies. That means planning, execution, and delivery on schedule—without cutting corners. Deadlines aren’t a gamble; they’re a commitment.

And let’s not forget peace of mind. With MKTree, you’re backed by clear processes, confidentiality, and professionalism. No rolling the dice on whether one person can keep up.

A freelancer might fit a small project. But if you want an integrated approach, specialized resources, and a safety net that grows with your business, an agency isn’t just the better choice—it’s the only smart one.

Most successful companies own their websites. Why? Because it gives them far more advantages than renting space on platforms like Wix or Squarespace. Those platforms may seem quick and cheap at first, but they come with strings attached—limitations, rules you can’t control, and recurring costs. Stop paying, and you risk losing everything you built.

Owning your website means it’s 100% yours. Full independence. Absolute control.

Here’s why that matters:

  • Complete control: You decide every detail—design, tech, performance, security. No restrictions, no compromises.

  • Scalability & flexibility: Your website grows with you. Add CRMs, ERPs, advanced e-commerce, or whatever you need—without waiting for someone else’s permission.

  • Advanced SEO power: Platforms give you basic SEO. Owning your site unlocks advanced strategies that actually get you found and bring in more customers.

  • Independence from third parties: No forced updates, no surprise price hikes, no sudden rule changes. You call the shots, not a platform.

  • Sustainable costs: Yes, ownership requires a bigger upfront investment. But in the long run, it’s cheaper—no endless subscriptions or commissions eating your profits.

  • Tailored security: Protect your business with security measures built for your needs, not one-size-fits-all.

And what do big companies do?
They always build their own websites. That way they can:

  • Run complex integrations with CRMs, ERPs, and internal systems.

  • Create highly customized solutions that reflect their brand and strategy.

  • Stay fully independent while protecting sensitive data.

At MKTree, we build websites that are 100% yours. No rentals, no limitations—just a powerful, scalable platform designed to grow with your business.

Both roles are vital to building a website, but they do very different jobs.

A web designer is the one who shapes what you see. Colors, fonts, images, layout—all the visual details that make a site not only look good but feel easy and enjoyable to use. In short: the designer creates the “face” of your website.

A web developer is the one who makes it all work. They take that design and bring it to life with code—HTML, CSS, JavaScript, PHP, MySQL. They build the structure, the functionality, and the systems that keep everything running smoothly. Think of it as the “engine” under the hood.

Sometimes you’ll find a professional who does both. But in most cases, designers and developers team up—one making the site beautiful, the other making it powerful—so your business ends up with a website that not only looks great but also drives real results.

The time it takes to design and develop a website depends on the complexity of the project. A standard website can usually be completed in about 15 business days, while more advanced projects—like e-commerce sites or custom developments with complex integrations—may require a bit more time.

At MKTree, we prioritize speed without ever compromising the quality and excellence our clients expect. We also understand that larger businesses may need extra time for internal approvals or reviews, and we fully adapt to their schedules to ensure a smooth, stress-free process for everyone involved.

Absolutely. Nowadays, most web design services include creating fully responsive sites. That means your website automatically adapts to any screen—whether it’s a desktop, tablet, or smartphone. A responsive design ensures users have a seamless, enjoyable experience no matter the device they’re using.

Having a mobile- and tablet-friendly site doesn’t just make your visitors happy—it’s also a major factor for SEO. Google prioritizes sites that work well on all devices in its search results (SERPs), so responsiveness can directly impact your visibility online.

At MKTree, we make sure every project we deliver is completely responsive. We obsess over every detail so your website is fast, functional, and visually striking on any device. We understand that a consistent experience across screens is essential for businesses that aim for excellence and want to project professionalism in every digital channel.

Most web design services cover basic SEO to make sure your site is visible in search engines. This usually includes things like:

  • Optimizing titles, meta descriptions, and tags.

  • Setting up user-friendly URLs.

  • Speed optimization to improve user experience and search rankings.

Advanced SEO—think detailed keyword research, optimized content creation, link building, or technical audits—is usually a separate, specialized service.

At MKTree, every website we build comes with an initial SEO setup, giving your site a solid foundation for search visibility. If your business wants a more strategic, results-driven approach, we offer advanced SEO services tailored to your goals—so you get measurable outcomes that actually move the needle.

Yes. Hosting and domain management are essential to make your website accessible online, so they’re included in our package.

At MKTree, we provide both hosting and domain management to ensure your site performs flawlessly and is set up without any headaches. We work with reliable, scalable servers—perfect for everything from a simple site to a complex project. Plus, we handle domain registration and configuration under your company’s name, giving you a professional and secure experience from day one.

Yes. Our web design service includes setting up professional email accounts tied to your domain—think info@<your_company>.com. This isn’t just a detail; it’s a way to make your business look professional and build trust with your clients.

At MKTree, we make sure your professional email accounts are fully configured and managed as part of our hosting and domain services. That means setup, storage, secure access, and technical support—all taken care of—so everything works smoothly from day one.

Yes, we do. At MKTree, we offer web maintenance and cybersecurity services that we strongly recommend to all our clients. Proper maintenance is the key to keeping your website running smoothly, staying protected from threats, and staying up-to-date with the latest technology.

Our maintenance services include:

1. Preventive maintenance:

  • Regular updates for your website, themes, and plugins—including premium ones.

  • Daily automated cloud backups and disaster recovery.

  • 24/7 monitoring to prevent downtime and quickly fix any issues.

  • Speed optimization (WPO) and global CDN services for peak performance.


2. Advanced web security:

  • Firewall setup and DDoS attack mitigation.

  • Protection against hacks, malware, and brute-force attacks.

  • Continuous virus and malware scanning.

  • Two-factor authentication (2FA) for added security.

We strongly recommend website maintenance because it prevents serious problems, protects against cyberattacks, and ensures your site always performs at its best. Without proper maintenance, the risks of downtime, hacks, or data loss rise sharply—directly impacting your business.

Absolutely—that’s exactly the point. Every website we deliver is fully manageable by you. That means you can update text, images, and other content through your content management system (CMS), no matter your skill level.

On top of that:

  • After delivery, you can request additional tweaks, like design changes or improvements, within the scope of your web design service.

  • If you need more modifications down the line, we offer “hour packages”, giving you the flexibility to make changes whenever you need them.

It’s important to note that once the site is paid for, it becomes entirely yours. You can manage it freely, or even request paid training if you want to learn how to make certain changes yourself. Plus, our websites are built to grow with your business, so you can expand or customize them as your needs evolve.

Absolutely. Modern websites are designed to be self-manageable, which means you can easily update text, upload images, or manage products in an e-commerce store. This is done through content management systems (CMS) like WordPress or WooCommerce.

At MKTree, we make sure every website we deliver lets you handle content—texts, images, blog posts—without needing any technical skills. For more advanced changes, like tweaking the site’s structure or design, we provide technical support or the option to purchase a block of hours to get expert help whenever you need it.

Absolutely. A well-designed website should be scalable, meaning it can grow and adapt as your business evolves. This includes adding new sections, features, integrations with external tools, or even turning your site into an e-commerce platform if it isn’t one already.

At MKTree, we build every website with your growth in mind. Our developments are designed to evolve over time, ensuring you can expand without sacrificing quality or performance.

Perfect. That’s our job. We’ll guide you through a simple, friendly process to uncover what makes your brand unique — and then turn that into a website that feels 100% like you.

Some clients like to be deeply involved; others prefer to let us handle everything. Either way, we keep you updated at every step — no surprises, no “mystery design.”

We don’t just drag and drop. We design with strategy. Every color, word, and layout has one goal: to turn visitors into paying customers. Template sites might look fine — but they don’t sell. Ours do.

A website isn’t an expense — it’s a tool for growth. Our clients don’t come to us because they want something that “looks nice.” They come to us because they want results: more leads, more calls, more sales. We design with marketing psychology in mind, using proven conversion techniques that turn browsers into buyers. It’s not magic. It’s method. And we’ll show you exactly how we plan to make your investment earn its keep.

Perfect. That’s when good design matters most. A professional website helps you look credible, compete with bigger players, and attract better clients right from the start. We adapt our strategy to your stage — keeping it simple, powerful, and ready to grow with you. Many of our most successful clients started small but invested early in their online presence. The result? They didn’t stay small for long.

Yes, and you’ll love it. We don’t just design around your words — we write words that sell. Our team creates persuasive, brand-aligned copy that connects emotionally and drives action. Because beautiful design without the right message is like a car without an engine: nice to look at, but it won’t take you anywhere. Whether you need full copywriting or just fine-tuning your text, we’ve got you covered.

That’s exactly what we’re here for. A website without visibility is like a billboard in the desert — it looks great, but no one sees it. Once your site is live, we help you get traffic that converts.

Our team runs high-performing Google Ads and Meta Ads campaigns designed to attract people who are already searching for what you offer. We don’t waste your budget on “likes” — we focus on leads, calls, and sales.

From strategy and ad copy to daily optimization and reporting, we handle it all so you can focus on running your business. Your website becomes the destination, and our ads make sure the right people find it — fast.

Picture your website—we’ll make it real.

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